Adding a user is done in the Rolka Loube Authentication Provider, not in the Centralized Database. To view the pages below, go to

If the Users navigation item is not available on your screen, you may need to sign out and sign back in to refresh your credentials. This will occur when you are already signed in and Rolka Loube has granted you administrator access.

  1. Select the Users option on the top navigation menu.

  2. Ensure the tenant (organization) to which you want to add the user is selected in the first drop down in the top right of the screen.

  3. Select the Manage invites… button.

    The Users page includes two buttons in the top right to select a tenant and open your profile. The page includes a blue Manage invites button. There is a table with a list of users includes email, name, date and time created.
  4. The Invites pop-up window appears.

    Invites window includes a table with invited user email and the status (accepted with date, pending). A field at the bottom for email and an invite button. In the lower right, a close button.
  5. Enter the email address of the user you want to add.

  6. Select the Invite button.

  7. The user will receive an email to create their account. You can keep track of the status of the invite from the user page.

After a user has created their account, you will need to add the appropriate roles. How to manage roles